Pathetic after sales support from evok faridabad

Hi purchased mattress from evok faridabad, having quality issue. Escalated many times to evok but no response, seems they have no support mechanism after sales service. Pathetic experience, can any body guide how to take up further. more  

Please send a written complaint with full details about the issue. In my opinion the problem shall get resolved. Consumer Forum is the only last option when all other channels get failed. You can also discuss your problem with Haryana Consumer Helpline at 1800-180-2087 during working hrs. more  
first try to take up issue online and write this everywhere. they may respond due to fear of online reputation loss. if this doesnt work then send notice and file consumer complaint if you have any genuine ground. On Sat, Jul 30, 2016 at 11:00 AM, Gautam Kohli wrote: > more  
Service tax should be levied only on the provider & not on who avails the service . Since the provider are the benefishries. There should be single slab with simple calculations. more  
Post your complaint on e-portal of consumer forum of your area/state. Also, send an email to the company head office as also to the department of consumer affairs, government of Haryana. In nut shell, escalate your grievance at all levels possible. more  
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