IRCTC

IRCTC is doing good job for passengers, more particularly for internet users. But the ticket dalals or mischief mongers are creating lots of problem, particularly while booking Tatkal tickets. They are hizacking the software used by IRCTC and blocking the sites.Genuine passengers are not getting access to the site for booking. LRecently Railway authorities have taken strict action and hope in future such mischief will not take place.

Hard to get IRCTC. You book through other sites, where service charges are more. Worst in present Form. It was better previously. Milking from Private service providers.

IRCTC & Railway make money through arbitrary, unjust CANCELATION CHARGE of Rs 60 even for short-distance Seating Reservation , cancelled by Railway ITSELF !
I PROTEST that WITHOUT SERVICE or ANY stationery/ manpower COST Rail deducts Rs 180 (60x3) for 3 WaitListed e-tickets cancelled by Rail (NOT ME) as the booking was not confirmed. I had paid Rs 255 for 3 SEATING reservation (PNR 6318368083) through IRCTC website but Rail cancelled booking (SEVERAL HOURS LATER from Chart preparation) & I HAD TO BUY FRESH TICKETS TO TRAVEL. In such cases commoners suffer Double blow- agony + troubles and monetary loss.
I want REFUND of Rs 180 illogical cancellation charge as I GOT NO SERVICE OF RAILWAY at all.